A chain of command is a basic management structure where commands are transmitted down through organized channels of command to authorized managers and other managers. The main NIMS management characteristics of chain of command include:
It is important for every manager to know what type of commands a person may issue. When is it okay to give a warning instead of an order? Is a verbal or written warning better than a written order? What type of warnings should a manager issue when an inappropriate situation has arisen?
How many of the following is not part of the management characteristic of chain of command?
A major part of a company’s incident management process is built on the basis of “chain of command.” It is used to control the flow of information throughout an organization. An effective chain of command establishes the sequence of commands that will be executed in response to an incident. The NIMS Management Characteristic of Chain of Command includes:
The use of chain of command prevents the employees from sharing information with unauthorized persons outside of their immediate chain of command. This allows the employee to take appropriate actions based on what he or she knows. NIMS also indicates that an employee can’t perform the required duties unless all of the others in his or her chain of command are performing them.
NIMS uses different language levels to indicate various chain of command situations
The management guide in a standard management guide uses a two-step process (usually in English). A two-step process allows for the leader’s voice to be followed by the remainder of the chain of command, which should include the lower level supervisors and their subordinates. Other types of incident management organization structures use a three-step process, which is still used widely within the United States military.
The most important aspect of NIMS is the process of communication. Communication is essential to establish the chain of command and other functional areas of an incident management organization. There are a number of ways to communicate within a NIMS environment. Chief managers may use oral or written communication to communicate to lower level employees, or they may send their employees’ email communications. Employees must be trained in both oral and written communication in order to properly use their chain of command.
Another management characteristic chain of command quilt is about “follow up.” An example of a “follow up” is the notification of an employee about the results of an investigation. This notification may be sent orally or by a letter. If an investigation determines that a criminal act has been or is being committed, an investigation will be conducted and follow up investigations are often conducted as part of a routine audit of a company. If the company does not find any criminal activity, it would not be necessary to notify the employee in advance about any results of an audit or investigation.
A NIMS system can help companies manage their risk and improve their overall safety performance
To learn more about managing risk with an NIMS solution, contact a corporate risk management consulting firm today. They can help you assess the needs of your company, provide an assessment of its risk profile, and provide you with comprehensive solutions that address those needs. To learn more about what type of NIMS system may be right for your business, contact a corporate risk management consulting firm today.
An incident command staff member is also susceptible to the consequences of poor leadership. In an incident where an incident commander fails to fulfill their responsibility to their staff members, the consequences could include legal action, discipline, and loss of position or salary. To ensure the best management practices are implemented, it is important that you work with a qualified incident command staff member who has a good command authority and a high level of skill and knowledge regarding incident actions.
The last management characteristic we will discuss is “faithfulness.” If an IIC does not faithfully fulfill their duties to their IIC, this will have a negative impact on their performance. The bottom line is that an individual assigned to manage a team needs to be trustworthy and dependable. You cannot trust an individual with a high level of responsibility to execute their duties to ensure the success of your IICS.
Hopefully through this article you have gained insight into the different characteristics that are necessary for an IIC to effectively manage a communications environment. It is important to understand that these characteristics can be used to eliminate unnecessary conflict and to foster harmony in your team. Are there any other management characteristic tips that you would like to learn? Have you considered additional training for your IIC? If you have not yet applied any of the techniques we have discussed in this article, what are you waiting for?